ZCAM: Zurich Customer Active Management
We transform insurance companies into customer-centric businesses
We bring customer centricity to the insurance industry
We are a 100% Zurich-owned data analytics company focused on driving customer-centricity in the insurance industry.
Our role is to create stronger customer offers by leveraging data insights and artificial intelligence.
We help businesses to better understand Zurich customers all over the world and improve their insurance experience.
We are overcoming a great number of challenges thanks to ZCAM’s help with reporting, developments, suggestions, and learnings.
Our collaboration with ZCAM has helped accelerate lead management and gain a better understanding of customer behaviors. They create additional value on all levels.
ZCAM Intelligent Automation has made the process simpler and quicker, allowing me to take on more challenging tasks, which has been good for my professional development.
For cases where we can apply intelligent automation, we save about 50% of the time compared to the previous manual creation process.
ZCAM has surprised us with their level of commitment, engagement, and quality of their deliveries. They have always been flexible, kind, and patient, and their knowledge of the insurance business is key for the project progress.
Join our team!
Do you want to work in an agile and results-focused environment? Do you thrive within a culture of innovation and experimentation?
Check our open positions and join an international group of tech and change management experts.