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About us

We are a results-focused, agile team of business, technology and change management experts

Our team

A diverse and committed force of experts

We are a diverse group of data scientists, developers, designers, and project and change managers passionate about solving complex problems.

We commit fully to every project, bringing our broad skill set, expertise, and creativity to turn your business into a customer-centric organization.


Our leadership team

Our approach

A combination of data, tech, and change management

We combine data science, innovative technology, and change management to provide a positive, long-term impact on your customers’ experience.

Read more about our approach

Our Journey

  • Before 2018

    An innovative Slovenia-based data analytics company focused on solving customer data challenges is starting to make waves throughout the industry.

  • 2018

    Zurich acquires a Slovenian company known today as Zurich Customer Active Management (ZCAM) to accelerate the deployment of AI and data to improve customer experience.
    Our team grows to 10 people.
    We launch our first projects in Italy and Switzerland.

  • 2019

    We add fraud prevention services.
    We have projects delivered in 8 countries.
    One of our projects achieves 50 million euros of topline impact.

  • 2020

    We launch an Intelligent Automation solution.
    We have projects delivered in 16 countries across Zurich.

  • 2021

    The Customer Intelligence Platform enables effective KPI reporting for over 50 million customers.
    We enhance our offering by combining customer needs prediction models with sophisticated market segmentation.
    We start a collaboration with Zurich North America and Farmers business.

  • 2022

    Our team grows to 50 technology and change management experts across various locations.
    We collaborate with more than 20 countries across all Zurich Group markets.


We comply with the highest security standards

We hold the highest security certificate in the financial industry, PCI Data Security Standards (PCI DSS).

An external QSA (Qualified Security Assessor) audits and re-certifies us annually to ensure our security standards remain at the highest possible level.

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Join our team!

Do you want to work in an agile and results-focused environment? Do you thrive within a culture of innovation and experimentation?

Check our open positions and join an international group of tech and change management experts.

See all open positions